Red Tape

I have been attempting to sort out Riley's insurance situation for weeks. There have been emails, paperwork, faxes, mail and trips to the office. Nothing is getting resolved. I hobbled out on my broken toe today for one more go. I had Riley with me. It was getting close to nap time, but I figured they deserved it.

I drove down there (still sans GPS) with the directions the last office gave me. It was chaos in there. I was a little stunned to see so many people lined up on a Tuesday. None the less our turn came in line and a more snippy than necessary receptionist called me up. She wavered between knowing exactly what the issue was and not having a clue so I asked for a supervisor. We sat down to wait it was now well past poor Miss Roo's nap time and this place was intimidating for me.

We read all three books I brought twice, played with all the toys, sang the alphabet and pretended Riley was a tiny baby. Finally someone came to talk to me. Here's what it boils down to: All the information given to me by previous sources was entirely wrong. Nothing I've done the last two weeks matters. It is highly likely that can not help me at all. Awesome. Who's in charge? I had being an adult.

I came how furious with an over tired mildly hysterical toddler. I put her to bed. Told Mike the tale boiling with rage and then I cried. This people have to get their story straight they are screwing with my baby's health care. Grrrr!

I will be starting over next week. I just have to lay hands on Riley's birth certificate. I put it in a "safe place" and now I can't remember where that is. I hate that.